Payment Details

All goods displayed on the site are inclusive of VAT. All sales are charged in UK pounds Sterling.

Please be aware that any conversion rate will be set by your credit / debit card company and may differ from rates elsewhere.

In the event of us selling out of an item we will be in touch to offer an alternative. If we don’t have anything else you would like a full refund will be given. 
Our turn around on products is usually 2 weeks so we can post the item you originally required out then if you are happy to wait.

 

Shipping Policy

We will endeavour to send out orders the same day if received by 4 o'clock.

We use Royal Mail for small items and courier for larger packages.

If we use a courier you will be sent a tracking number for your parcel and the day and time it was dispatched.

Orders from abroad may take up to 10 days, so please be patient.

Please be aware that the customs charges are the responsibility of the purchaser.

 

Returns

We offer a simple and straightforward returns service, because we want you to be happy with your purchase and understand you may change your mind.

Returns Policy

If for some reason you are not happy with your purchase please don’t hesitate to contact us.

We accept returns within 14 days or 21 for international orders. They must be unused and in a resalable condition.

We cannot be responsible for any damage or loss in transit so we recommend using a recorded service to give you peace of mind.

Once we have received the item back we can offer a full refund or an exchange.

Returns Address

Tri-State Clothing

Returns department,

6 Thurston Park,

Whitstable,

Kent CT5 1RE